Question 1

Can I replace the CMD screen myself?

Support · Accepted Answer

Despite the clear screen being made from scratch resistant material sometimes damage happens. The CMD4 range of cameras allows you to change the screen and front panel on site in a matter of moments. Simply by removing the front security screws you can change the screen over with a new one. We support all our products and can supply new screens as required.

Question 2

Can I get a CAD drawing?

admin · Accepted Answer

Yes. All our products are designed by us on Solidworks 3D CAD software. We can provide you with simple PDF line drawings (some available on the site already) or any number of other formats including DXF, DWG, eDrawing etc. Email sales@its-products.co.uk with your requirements and we will see how we can help.

Question 3

Is the CMD range available in stainless steel?

admin · Accepted Answer

Yes.

We recently introduced the option of having the CMD range in stainless steel. This is an ideal solution if you are trying to match the aesthetics of existing room furnishing or if you have a requirement to clean the camera with a corrosive fluid*.

*Just check the cleaner does not damage the screens!

Question 4

What infrared illumination does the camera use?

admin · Accepted Answer

The CMD cameras use a high-performance LED illuminator. As standard these work on the 940nm wavelength making them invisible to the human eye when turned on. This is important for room occupants as it means they can get undisturbed sleep when the lights of the room are off. The spread of the IR illumination is matched to the camera lens angle to optimise the coverage of room with camera view and light. Click here for some gentle reading about infrared

Question 5

Can I replace the CMD screen myself?

Support · Accepted Answer

Despite the clear screen being made from scratch resistant material sometimes damage happens. The CMD4 range of cameras allows you to change the screen and front panel on site in a matter of moments. Simply by removing the front security screws you can change the screen over with a new one. We support all our products and can supply new screens as required.

Question 6

Can I get a CAD drawing?

admin · Accepted Answer

Yes. All our products are designed by us on Solidworks 3D CAD software. We can provide you with simple PDF line drawings (some available on the site already) or any number of other formats including DXF, DWG, eDrawing etc. Email sales@its-products.co.uk with your requirements and we will see how we can help.

Question 7

Is the CMD range available in stainless steel?

admin · Accepted Answer

Yes.

We recently introduced the option of having the CMD range in stainless steel. This is an ideal solution if you are trying to match the aesthetics of existing room furnishing or if you have a requirement to clean the camera with a corrosive fluid*.

*Just check the cleaner does not damage the screens!

Question 8

What infrared illumination does the camera use?

admin · Accepted Answer

The CMD cameras use a high-performance LED illuminator. As standard these work on the 940nm wavelength making them invisible to the human eye when turned on. This is important for room occupants as it means they can get undisturbed sleep when the lights of the room are off. The spread of the IR illumination is matched to the camera lens angle to optimise the coverage of room with camera view and light. Click here for some gentle reading about infrared

Datasheet	EH4/w and EH3/w Datasheet
Manual	EH Series Housings
Drawing	EH3-W Drawing

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